Iowa Lakes Community College Announces Summer Workshop

Iowa Lakes Community College in Partnership with the Employer's Council of Iowa Presents:

HELPING YOUR EMPLOYEES SHINE! - Coaching and Feedback

True or False - A big part of your job is to help employees be their best and reach their potential? True! Paul Bryant said, "No coach has ever won a game by what they know, it's what the players know that counts." That's certainly true in the workplace, too! No matter what the industry or job, employees across the board say effective, on-going feedback is key.

In this interactive program we will discuss:

* the things that need to be done before, during, and after coaching an employee.

* the differences between formal and informal coaching.

* high impact questions that will get the employee talking.

* how to handle objections you may receive from employees during a coaching
session.

* a tool to help you document coaching sessions.

Join us and learn how to help your employees do their best work and truly shine!

Date: June 7, 2006 (W)
Time: 8:30 - 11:30 a.m.
Where: Iowa Lakes Community College, Algona Campus
Instructor: Kathy Peterson, Founder and Excellence Coach of PeopleWorks, Inc.
Investment: $59
Course #4284

For more information or to register call 800-252-5664 or email communityed@iowalakes.edu

Meet Kathy Peterson:
Kathy Peterson is the Founder and Excellence Coach of PeopleWorks, Inc. Kathy's energetic and interactive workshops have inspired thousands of people throughout the United States. Prior to starting PeopleWorks, Kathy was a member of the global management training and development team at Gateway, a Fortune 500 computer marketer and manufacturer. Kathy has also served as an adjunct instructor in the areas of Business and Communication.

Kathy has a bachelor's degree in Communication Studies from Iowa State University and a master's degree in Adult Learning, Performance, and Development from Drake University. In 2001, Kathy earned certification as a Senior Professional in Human Resources (SPHR) from the Society of Human Resource Management.