Iowa Lakes Community College Spring 2009 Classes

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Positive Power Selling
Course #: 21309
Date: April 8 (Wed)
Site: Knights of Columbus Hall, Algona
Time: 8:30-11:30am
Investment: $59
Instructor: Cliff Said

This motivational workshop is for anyone who sells anything! We will teach you how to determine the prospects needs and by this create wants they did not know they had. You will learn to communicate in a way that gets the prospect to engage and share freely. In addition you will learn the art of closing the sale now rather than later. No matter if you have been in sales for a long time or are just getting into it this workshop will provide you with the tools to succeed beyond your own expectations.

Meet Cliff:
Cliff spent twenty years in the field of Sales, Sales Management and Sales Training before opening Cliff Said Seminars. He is a permanent member of the Million Dollar Sales Club, the Top Five Sales Club and the recipient of many other Sales Awards! Cliff is listed in Who’s Who in the United States , Who’s Who in Education, and Who’s Who in Leadership. Cliff serves as a Co‐ Chair on the Presidents Council for Business and Leadership. He is a highly sought after Speaker, Trainer and Seminar Director in the field of People Skills by organizations all across the United States and Canada.

Working With You Is Killing Me
Course #: 20581
Date: March 25 (Wed)
Site: Knights of Columbus Hall, Algona
Time: 8:30-11:30am
Investment: $79
Trainer: Kathy Peterson

A difficult person can really test your limits. However, in order for you to be successful, you need to learn how to more effectively communicate with those ‘problem’ people. This workshop will explore the tools and techniques participants can use to have those difficult discussions effectively and to enhance his/her relationships with even the most problematic people.

Legal Issues for Managers
Course #: 21310 Date: May 6 (Wed)
Site: Knights of Columbus Hall, Algona
Time: 9am-4pm (Wed.)
Investment: $189
Trainer: Kathy Peterson

In today’s workplace, one in five supervisors or managers can expect to be named in some form of employment-related charge or litigation. Often, these employment-related claims result in employer liability as well as substantial legal expense. In this session, we’ll overview the important things for managers and supervisors to know about the legality of: employee appraisals, documentation, discipline/termination, interviews, and employee privacy.

Meet Kathy:
Kathy Peterson is the President of PeopleWorks, Inc. Kathy is a much sought after speaker because of her energetic and enthusiastic style and her interactive keynotes and programs. She has inspired thousands of people throughout the United States. Prior to starting PeopleWorks, Kathy was a member of the global management training and development team at Gateway, a Fortune 500 computer marketer and manufacturer. Kathy has also served as an adjunct instructor in the areas of business and communication.